Manchester safe | Refund Policy

Refund Policy

1. General Provisions
This Refund Policy is designed to outline the procedures and conditions for refunds when clients are not satisfied with the services provided. The policy establishes clear rules and procedures that apply to refund requests.

2. Responsibility
Company Manchester safe Company is committed to providing high quality services and complying with all applicable investment laws and regulations.

3. Terms and Conditions of Refunds
3.1 Unintentional Transactions: In the event of unintentional transactions or technical failures that may result in the loss of funds, the company undertakes to refund the lost funds in full.
3.2 Cancellation of operations: The client has the right to cancel a transaction within a certain time interval from the moment of its execution. Refund is made according to the established conditions and commissions.
3.3 Unsatisfactory quality of services: In case the client is not satisfied with the quality of services provided, the company considers the refund request on an individual basis and makes a decision in accordance with internal procedures.
3.4 Prohibited Transactions: Refunds will not be issued if the transaction was related to illegal actions or violation of company policy.

4. Refund Procedure
4.1 Request Submission: The Client submits a request for a refund by contacting the support team via the contact details provided.
4.2 Review of the request: The company will review the refund request as soon as possible, usually within two working weeks.
4.3 Decision: After reviewing the request, the company will decide whether to issue a refund or explain the reasons for refusal.
4.4 Disbursement of funds: In case of a favorable decision, the company makes a disbursement of funds to the customer's account as soon as possible.

5. Final Provisions
This Refund Policy is an integral part of the general terms of use of the investment platform. The company reserves the right to make changes to the policy without prior notice, but the changes will be published on the official website of the company.

* The promotion is valid for new car, home and life insurance members between 17 May and 31 October 2024.
Lottery organised by legal entities (i) Manchester safe, 50 Pall Mall, Manchester M2 1AQ, UK. Registered on the Administrative Register of the General Insurance and Pension Funds Authority with key E0189 and on the UK Commercial Register. Manchester safe registered at Eniburg, UK, with registration number 19305728 and (ii) Manchester safe Insurance and Reinsurance Company, a Limited Liability Partnership with one person, with TIN- A08168292 and registered office at Ratcliffe Terrace, Edinburgh EH9 1ST, UK registered with the UK Commercial Register I occupy 16. 325, Book 0, folio 184, section 8, sheet M-126.249, entry 1 and in the General Insurance and Pension Funds Administration Register with key C0089).

1. Life insurance is an individual risk covered by Manchester safe Insurance and Reinsurance Company, a single person company, with TIN A08168219 and 50 Pall Mall, Manchester M2 1AQ, UK, registered in the UK Commercial Register, Volume 16.325, Book 0, Sheet 184, Section 8, Sheet M-126.243, Registration 1st and in the Administrative Register of the Office of the Director General of Insurance and Pension Funds with key C0089).
2. Advance on death benefit in case of terminal illness with a life expectancy of less than 12 months (max. 480,000 GBP).
3. The Online Wills Service provides you or Europ Assistance Comprehensive Management Services, SA or any other similar services to you or your organisation, provided that an insurance policy is in force. Manchester safe reserves the right to change or cancel the service agreed with Europ Assistance.
4. The indicative price of Whole Life Insurance calculated for an insured person aged 35 years with a guaranteed capital of 90,000 GBP in the event of death and permanent and total disability.

Coverage in accordance with the General and Private Terms and Conditions of the policy.